Our Policies

If you have any questions, please feel free to contact us.

 

The Candle Connection
Lewisville, TX

972.965.1936

Email Promotions

We occasionally use your email addresses for marketing emails from our business. You can join our email list directly by clinking the link on "join".

How does Candle Connection use your information?

To allow us to better service you in responding to your customer service requests.

If you have registered to receive our newsletters, we will send occasional updates, specials, and/or information about new products, etc. If you wish to cancel e-mail newsletters, you may do so at anytime simply by sending an email requesting to stop receiving them.

Disclaimer

Although wicks will smoke if they are not burned properly, or if the wicks are not trimmed when needed. Please remember, candles must be burned away from drafts and on a stable heat resistant surface. Please DO NOT allow water or moisture to mix with the wax. This can cause splattering and popping of the wax! Candle Connection is not responsible for any damage resulting from the misuse of any of our products. Candle care and burning is the responsibility of the consumer. Please burn wisely!!

Candle Connection is NOT responsible for any damage, injury, or loss of any kind due to your use of any product purchased from our company. EVERY candle comes with a warning label attached to the bottom of each jar.

Following all safety guidelines properly will ensure a happy & safe candle burning experience.